Mission Results

Below are the final numbers from the 2019 Mission of Mercy Pittsburgh Dental Event:

# of volunteers: 1,469

# of patients served: 1,302

Survey questions asked of patients gave the following results:

  • Overall patient satisfaction:
    • Happy or very happy with care received (89%)
    • Will definitely return next year (95%)
    • Would recommend the clinic to others (99%)
  • Is this your first time at the Mission of Mercy Pittsburgh dental event?
    • Yes (78%)
    • No (22%)
  • Are you insured?
    • No (66%)
    • Insurance from job or spouse (10.1%)
    • Plan to purchase insurance themselves (2.8%)
    • Government assistance (Medicaid, Title 19, etc.) (16.2%)
    • Other (4.9%)
  • Reason for not seeing a dentist:
    • No insurance/didn't think it was affordable (60%)
    • No dentist who would take a payment plan (5%)
    • Did not think it was necessary to see a dentist (4%)
    • Afraid of seeing dentist/receiving dental care (7%)
    • No dentist available in patient's area/Didn't know who to call (4%)
    • No dentist available to take patient's insurance (5%)
    • Did not have time previously to see a dentist (3%)
    • Other (12%)
  • Do you have a place to go for dental care following the Mission of Mercy Pittsburgh dental event?
    • No (63%)
    • Yes (37%)
  • How did you hear about Mission of Mercy Pittsburgh?
    • Family member/friend (30.8%)
    • TV/radio/news (27.3%)
    • Newspaper (4.3%)
    • Flyer/poster (8.9%)
    • Social media (13%)
    • Other (9.5%)
    • Social agency or community/church group (6.2%)
  • When was your last visit to the  dentist?
    • Less than 6 months ago (18.4%)
    • Less than 1 year ago (13.1%)
    • 1-3 years ago (36.4 %)
    • 3-5 years agao (13.4%)
    • 5-10 years (10.3%)
    • 10 years + (7.4%)
    • Never (1%)
  • Were you in pain before attending the clinic? If yes, for how long?
    • Yes (39%)
    • Days (27.9%)
    • Weeks (22.5%)
    • Months (28.3%)
    • Over a year (21.3%)
    • No (61%)
  • Have you ever visited the emergency room or emergency clinic for dental pain?
    • Yes (22%)
    • Once (59.6%)
    • Twice (23.6%)
    • Three times (8.4%)
    • More than three times (8.4%)
    • No (78%)