A heartfelt thank you to our generous sponsors and to the more than 1,100 volunteers who helped make the 2021 Mission of Mercy Free Dental Clinic a resounding success! We’re looking forward to serving the community again in 2022.

Volunteer Info

Thank You!

Thank you for opening your heart and taking the time to volunteer at Mission of Mercy 2021.  Over the course of the two days, every patient received the dental care they needed—from cleanings and fillings to extractions and dentures.  But just as importantly, they received hope, compassion, and kindness.

Please continue to check back for information regarding Mission of Mercy Pittsburgh 2022.

Volunteer Roles

Below are descriptions of the many roles we will need volunteers to play over the course of the two-day event:

Patient Registration, Patient Ambassador (escort patients in the clinic), Patient Exit Interview, Volunteer Registration, Translator, Patient and Volunteer Hospitality, Set-up, Tear-Down, Technology Support.

Those with a dental degree and a current, unrestricted PA dental license or a PA volunteer dental license to work in the following areas: dental triage, oral surgery, restorative, endodontics, prosthodontics, pediatric dentistry.

Those with a dental hygiene degree and a current, unrestricted PA dental hygienist license to work in the following areas: hygiene, sterilization, and radiology.

Radiology, dental triage, oral surgery, restorative, endodontics, prosthodontics, pediatric dentistry, sterilization, and hygiene.

Medical and nursing students are needed for various non-clinical volunteer work. We especially need bilingual students.

Individuals with appropriate training and experience to set-up, maintain, and tear down dental equipment.

Sign up in Sterilization, Patient Education or any non-clinical position.

Individuals with appropriate training and experience to fabricate, or repair oral prosthetics, including treatment partials.

Sign up for the onsite Pharmacy.

Both are needed in triage.

Individuals with appropriate training and experience to provide or assist with digital panoramic and intraoral X-rays.


All volunteers must review and print this newsletter as there is valuable information and protocols that you need to know prior to your arrival.

Code of Acceptable Conduct
All volunteer must read this document that explains what is expected of every volunteer.

There will be copies at each area, but please review the appropriate protocol below in preparation for the clinic:

For additional volunteer information, please contact jil@mompgh.org.

Frequently Asked Questions

PPG Paints Arena, 1001 5th Ave, Pittsburgh, PA 15219, and the event is Friday, July 24th and Saturday, July 25th, 2020 (setup is Thursday, July 23rd).

Yes. Volunteers must enter at the Verizon Gate which sits on Centre Avenue and is accessible from many of the PPG Paints Arena parking lots. Patients will have a separate entrance.

Yes. Lunch and water will be provided.

Yes. On Friday, volunteers can park in the Logan Lot. On Saturday, all lots are open, so volunteers can park in any lot.

Yes, at the beginning of each day and during the shift overlap both Friday, July 24th and Saturday, July 25th (approximately 5:30 AM and 11:00 AM). Please see the Lead for your area once you arrive.

Yes. This year, volunteers can have a discounted rate at Cambria Suites, located next to PPG Paints Arena (1320 Centre Avenue, Pittsburgh PA 15219) of $109/night + tax. The group is listed under a Call to Care, Inc, so please ensure you give that information to the operator. To make your reservation (rooms are limited), please call reservations at 1-877-305-7123 from 8am - 7pm Monday - Friday and 9am – 3pm Saturday or click here.

Non-clinical volunteers will be covered by a general liability policy provided by MOMPGH. In most instances, a dentist’s liability insurance will cover them during this charitable event. However, please call your insurer to double-check. Here is the form showing coverage for dental professional liability. This form should only be completed by dentists. Please fax the completed form to 717-234-4163 or submit via email to cwasko@pdais.com

Clinical volunteers should wear scrub pants and a t-shirt and will be provided with disposable gowns. Non-clinical volunteers should wear neat, comfortable clothing. Jeans are permitted and sneakers/close-toed shoes are suggested footwear. ALL volunteers will be given a Mission of Mercy Pittsburgh t-shirt at check-in and MUST be worn over your other clothing as they are color-coded by assignment. You will also receive a name badge and wrist band which must be visible at all times.

Yes, of course. When you arrive onsite, choose a treatment chair and work together.

No. We are not responsible for personal items. Please bring only what you can wear or keep with you at all times.


Yes, but you must submit a form to the State of Pennsylvania for a temporary license NO LATER THAN MAY 1, 2020. For a dentist/hygienist/EFDA, please CLICK HERE. For a nurse, please CLICK HERE.

Dental personnel need to bring safety glasses and any loupes/magnifiers that are normally used. Chair-side electrical outlets will be available if needed. Each dental unit will have a portable Aseptico dental light but headlamps are helpful. You may bring your own non-fiber optic hand pieces and forceps if you wish, and our sterilization team will sterilize them for you. Please ensure your personal pieces of equipment are labeled properly ahead of the event. Equipment that will be provided includes handpieces, surgical instruments, filling material, exam gloves, gauze/cotton rolls, local anesthetics, etc. Please note that dental personnel are welcome to bring any equipment/supplies not described above. Please note that procedures and protocols will be distributed to volunteers prior to your shift, but they are posted above.